well upset I guess is not the right word. I would say PISSED OFF.
First of all. I am now more than 2 weeks on this amazing island. It is a paradise on earth. I met a hell of nice people and I would say beeing alone on this island … well just thankfully for all I had and still have such a great time, I am speechless and looking forward to tell people of my experiences and will feel a lot of wanderlust everytime I see my pictures, any pictures of Jamaica, been in contact of someone I met here or something else which is realed to this small Reggae Island in the Carabbean.
Yes there are hustlers, especially in Negril, but even as a single lady, it is nothing you can`t deal with.
I never expected that a big, luxary resort / hotel like Royalton will make me feel like I did. All what we are hearing at home like there is a lot of crime on Jamaica. Well I can say from my experience, I never had a problem and I would say, all this crime what peope are talking about is between local gangs. It is not more worse to other places in the world where I have been. I guess in Venice I have to take much more care about my belonings than here 🙂
Well what Royalton is doing, thats just very interesting. Is it the Royalton itself? I have no clue. I is just happining in their buildings, so to me it is Royalton.
Ok lets start: a friend of mine, he is Jamaican but born and raised in London, is here for visiting his family in Montego Bay. He came for a day to Negril to enjoy this amazing beach. While we where laying around, a guy came along and offered us to come to a tour to Royalton Resort. It will take 90 min, we will get lunch and a 4 night voucher for staying which we have to use within approx in 1 year. I asked where the "hook" is that they are doing this. Oh, no "hook", just a tour, because it is a new hotel and it is an advertisement to start the hotel running. The tour started at 8:30, 10:00 or noon. I said ok, I will come at noon. The guy realised that I will come by myself and he mentioned, oh as a single lady the tour is only at 10:00 available. I ask why, the answer have been that is the rule of the management, he don`t know the reason. I agreed and had to fill out an invitation.
The next day they will pick me up, I have to bring the invitation, my passport and the Credit Card.
So far so good.
They picked me up, with another single lady from Canada. Coming in, we went splitted. I had to wait till someone is coming. She had to wait somewhere else.
A lady came and talked to me. She asked if I am single, I said yes. I had to show her my passport and she wanted to see which Credit-Card I am using. After I had to fill out a paper. Name, Adress, where I am staying, how long I am staying, etc. nothing special. Before, the lady made a cross at SINGLE. I thougt, it shouldn`t matter if I am single or not and thought also if I get a voucher to stay here, I won`t do it by myself. Maybe next time I will not anymore alone. So I made a next cross at: living together. The lady tooked the documents and mentioned she will come back again. She asked if I had beakfast. No I hadn`t. So she invited me to breakfast and after going on tour.
After a couple of minutes the next lady came. Again, did you have breakfast … let`s start the tour with breakfast.
While we walked I saw she is holding advertisement documents. Written on it where several stuff, also GERMAN. She started the tour with a compliment of my hut. Than several questions. When did you came, when will you leaving, where are you from? Ah Germay. The way she said it, I was wondering – something have been in her voice.
Than wich agency was you using for your travel? I didn`t understand her, so she was replying again. (Well to all I spoke there where talking a real quick english so it was hard to me to understand. All I was not sure, I asked again, because I just wanted to be sure to get all. Some of them apologized for their quick English, in general I think now it was a kind of tactic and by purpose)
Back to the story:
What do you mean?
Did you use TUI or something else?
I didn`t use any of them.
Oh, but how did you come here?
I booked by myself.
How have you done it?
I said by internet.
Yeah but how did you booked your flight?
I was using the airline homepage.
Oh, and hotels?
I did it by myself to.
Oh. Well because you coming from Europe, I have to do a next confirmation, please sit here and wait.
I thought strange, because she knew before she started to welcome me that I am German – it was written on the document.
Than a man came along. He got introduced me as a manager. He brought me into an office area and welcomed me again. Than he said he would like to introduce me into the tour. And started the conersation: Oh you are a single women? Where is your husband. I told him I couldn`t bring him with me. Oh why not, you should have done.
I wanted to stop this shitty talk, so I was asking him why the program of the tour is going to be changed.
He mentioned there is no change.
I said yes, the lady wanted to do the tour, but now I am sitting together with him. Again I asked him what is going on here.
Nothing is going on here, this is the tour.
I said no it is not. Where is the lady.
He said we using her for something else.
Just we need her for something else, nothing is going on?
Yes it does, she alredy started the tour with me, than she needed a confirmation and now I am sitting here with you. I understand that you are using her now for something else, but why did she need a confirmation and why did she stoped the tour?
Again he mentioned this is normal.
I said no it is not. She stopped it after she knew that I wasn`t using a agency.
He started to talk something like for Europeans it is a different tour than for others. (wow, a continental recisim – lol)
I asked why? And mentioned that on the document was written that I am German. So she knew before she started the tour that I am European, so whats going on.
Nothing is going on and than he started to explain me a memership thing.
I stopped him after a while. I said this is not explaining why she stopped the tour. Tell me whats going on here.
Nothing is going on, this is the usual tour for Europeans. Than he started to explain me the relationship between TUI and the membership thing he wanted to sell and that people who are using TUI can`t become a member.
I stopped him again. This is not explaining why the usual or initial tour stopped. Because I told her and him I wasn`t using TUI – so in my opinion there was no reason. Again I asked him: tell me whats going on.
Nothing is going on, we just make a short tour for women who traveling by themself and the partner is at home.
OK, an why are you doing this?
Oh, because usally those ladies have to talk to their partner before they decide a contract with us.
I said to him that I am able to decide by myself and that this is not the case in my relationship. Again I asked why the tour was stopped, because all this is not explainging it.
He asked what promises I got to come to the tour. We will pay for all promises. Who asked you at the beach?
Seriously? He wanted to know the name of the guy from the beach? I can`t remember, well, maybe the friend of mine who was with me there, I guess I have to ask him 🙂
I said any guy and I was aksing him for the real purpose and didn`t go an anser.
OK I apologize, those are just cather (he was using another term), they promising tourists anything to come here but don`t tell the purpose (seriously, what a shit do I have to listen here) Please let me know what he promised, and we will pay for it.
I told him about the lunch and the 4 night stay and said I give a shit on this promises. I mentioned it was clear that something is going on, and I was just curious about it and in now, after I came … all I want to know is what is going on and why the tour changed.
Oh nothing is going on (I couldn`t hear it anymore and I got upset). We changed because you are a single lady and because it might become expensive mostly women have to talk to their husbands before the sign something thats why.
Again I told him this is not true. This are not the reasons.
Yeah it is because you are European.
No, you knew it before.
It was back and force.
He also explained anytime that the tour takes 90 min and mostly another 2 hours for he selling thing.
After a while I stopped this stupid situation and said please organise the taxi to bring me back to the beach.
He tried to sell again.
I said look, I am independend enough to could do the decision. But to me something is going on here which you won`t tell me. So I will definetly not sign anything.
He started to excuse and mentioned all this popped up because of a missunderstanding.
Again, which missunderstanding? Before the tour started, you knew I am European, you knew my private situation I told the lady I didn`t booked with TUI and still you can`t or won`t explain me why the regular tour stopped. So something is wrong here, please bring me back right now.
Well he brought me out to the selling reception, not the hotel reception. And talked to a girl. Somthing with taxi and blablabla. I couldn`t understand because I went to the door. He said nicley good by and left me alone. The girl he was talking asked me how I came, and where I want to go to. I just told here please, do nothing else than organise a taxi which brings me back to the beach respective the place where I am staying. Yeah, please wait a moment. Ok, can I wait outside, yes you can, but please don`t walk around, just stay close to the door. I didn`t wonder anymore about this. So I was waiting in the big hall. Not long time after, the girl followed me.
Hey, I am sorry, I feel you are upset.
Well I answered. Upset is nicly said, to be honest I am pissed of.
Yeah I can feel it. We would like that all guests feeling well here, so may you explain me who made you upset?
Look, all people to who I talked with have been nice to me. It is not about the persons itself. It is about the situation. That there is a selling point, well that was clear, all I want to know is the reasons for changing and I didn`t got for any reasons the real reason. I didn`t got any answer to my questions. I told her that I am wondering that a hotel like Royalton have to have such things. And again I asked her to bring me back.
While I was talking to her a next guy was standing beside us. It was the guy who was organising the taxi. He also picked me up in the morning.
After finishing with the girl, he pleased me to sit again. I asked him why, he just said that he would appriciate it if I can talk to his manager and he walked away. For sure I set down again, well what choise did I had.
He came back with a piece of paper and pen and asked if I could write down for the manager why I am upset.
I told him that I was thinking I was talking to the manager. So who is your manager?
You was talking to the selling manager, but my manager is the marketing manager.
I said look, I am done with this shit and I am done with this hotel. I will not invest the time to write down on any pice of paper for which manager ever. If your manager is interested in, he can come and talk with me, otherwise bring me immediately back to the beach.
He was friendly enough to realise that I was a short time before exploring, put back the paper (still looking around and hoping his boss might come along) and said sure, let me bring you out to your taxi.
The door to the taxi opend, I said I wan`t to sit behind the driver and jumped on that seat. The driver started to discuss that I have to sit on the other side. I guess never I was talking to someone in that way when I said: No, I want to sit here.
Both guys just said ok, doors were closing and we started.
The driver asked me: Oh, you are back quickly. Haven`t you been on the tour? What happend?
I told him that I am upset and he mentioned that a lot of people who are coming are upset.
Well he was nice. So I told him why I wanted to sit behind him. Well I have been in an amazing winebar the evening before and I wanted to take a pic of it. So at the end we both have been good friends 🙂
Happily I am back on the beach, appricate more than before how my vacation have been and take another drink while watching the beach, enjoying the sun and my peace.